Latest review first
Worst experience I've had in the 35 years I've been in the car business. Brought the truck in for what appeared to be a lifter problem and was told the timing chain was stretched and the guides were worn. Believable.... Told me that they had two diff techs diagnose...Read more
Ford Car Review
Advertised price on internet was not the price at the end of the deal
I was a multi site residential property manager making $68,000. I was having sever marital problems, which caused me to have a breakdown. The torture continues from my ex husband. Therefore, the Judge approved my disability because of my condition. She said I could...Read more
Grand Prairie Ford - Car Review from Madisonville, Tennessee
Never got the Internet price they advertised on Autotrader.com. "We don't have any control over what people put on the Internet.". Do not take your family. Go in alone. After two hours. Leave! My family and I were there eight hours. I have never spent more than two hours buying a car previously. Horrible experience! They just keep adding items. You tell them no. 60 minutes later they come back and still didn't remove what you declined!
My husband makes good money. Like most Americans , we had some credit issues because over a year ago he was laid off from another company. He contacted Grand Prairie ford. Liars. He developed a phone relationship with the internet guru/ Arlan. He assured us after...Read more
Don't buy anything from Grand Prairie Ford!!! Worked with Anthony Brooks and Tony Terrazas. Terry Terrazas is an absolute POS, unprofessional and needs to be fired on the spot on how he conducts himself during my visit. Do not deal with these idiotic crooks! The piece...Read more
Oil Pan Plug Review
Their service center left the oil pan plug unscrewed and sticking half way out took it back two other times and they never could find, another service center had to find it!
I purchased a used vehicle from Grand Prairie 4/2014. Its been in the shop for different issues at least 6x. We were told that we had the Gold warranty but when we took the car for repairs we were told we have the Silver warranty which basically covers nothing. Also...Read more
PURCHASED A CAR FROM GPF ONE MONTH AGO AND THE SERVICE ENGINE LIGHT WILL NOT STAY OFF. DO THESE GUYS COMPLETE INSPECTIONS ON THESE CARS BEFORE SELLING THEM? ALSO, I PURCHASED A WARRANTY THAT THEY ADVISED ME WOULD COVER ALL REPAIRS AS NEEDED BUT NOT ONE NEEDED PART IS...Read more
After numerous emails between Alex Utroska, Shawn Leggett and myself about a truck they'd offered on the internet, we drove 200 miles to (probably) buy it. Alex called when we were 2 hours out and said it was still available. When we got there the young man that met us...Read more
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